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Resume

Work
Experience

Instructional Designer & Learning Development Expertise

Learning Experience Design & Development

  • Craft engaging learner-centered, media-rich experiences using audio, video, simulations, role plays, and games.

  • Design and implement interactive eLearning, facilitator-led, and hybrid training programs tailored to diverse audiences.

  • Apply science of learning and development principles to create impactful training solutions.

Content Development & Curriculum Design

  • Collaborate with Subject Matter Experts (SMEs) to extract key information and develop learning objectives, design documents, and storyboards.

  • Build interactive training content, including badges, projects, playlists, and digital resources that drive engagement and retention.

  • Develop job aids, microlearning assets, and performance improvement tools to support continuous learning.

Assessment & Learning Evaluation

  • Create assessment questions and strategies aligned with learning objectives and performance metrics.

  • Establish learner performance evaluation criteria and develop assessment instruments for knowledge retention.

  • Measure and analyze training effectiveness, providing insights for continuous improvement.

Technology & Learning Innovation

  • Utilize cutting-edge instructional technologies to create immersive learning experiences.

  • Develop custom simulations and scenario-based learning modules for real-world application.

  • Implement AI solutions and learning technology to drive innovation at scale.

Project Leadership & Collaboration

  • Partner with cross-functional teams to design, implement, and optimize training programs.

  • Facilitate workshops and coaching sessions to enhance organizational learning culture.

  • Lead end-to-end learning program development, ensuring seamless execution and measurable outcomes.​

Notable Projects & Initiatives

  • AI & Learning Innovation – Integrated AI-powered tools and learning technology to enhance operational efficiency and training effectiveness.
    ✔ Change Management & Leadership Programs – Designed and facilitated learning experiences for large-scale transformations and future-ready leadership development.
    ✔ Compliance & Regulatory Training – Created industry-specific compliance training aligned with regulatory requirements, ensuring workforce readiness.
    ✔ Workplace Violence Prevention Plan (WVPP) – Developed compliance training for California SB 553, ensuring organizations met workplace safety standards.
    ✔ Chatbot for Supply Chain Operations – Designed an AI-powered chatbot to streamline supply chain operations for a major retailer.
    ✔ Big 4 Leadership Training – Developed a comprehensive leadership program for a Big 4 consulting firm, preparing leaders for complex business challenges.
    ✔ Supporting Essential Workers – Revolutionized learning programs overnight to provide urgent training and resources for essential workers during the pandemic.
    ✔ Non-Profit & Community Learning Initiatives – Created scalable learning solutions to empower communities, bridge skill gaps, and drive social impact.

Education

Certification

University of Westminster | Bsc Hons Leisure Development in Strategic Management

While in London I attended the school of Architecture and the Built Environment  to complete my undergraduate Leisure Development in Strategic Management.

Association for Talent Development 

E-Learning Instructional Design Certificate
Articulate Storyline Certificate

SHRM-CP
 

Skills
& Expertise

I'm highly skilled with in-demand tools like Storyline, Adobe Captivate and Vyond. These modern ID skills combined with my ability to quickly apply feedback makes me a big value-add to any L&D team. I use multiple research methods to reveal a problem from different perspectives and support an important decision with valuable and reliable insights.

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Here are the 4 milestones and the methods involved:

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  • Discover: Gather requirements and constraints, interview stakeholders and users, find allies, talk to experts, collect matrices

  • Define: Write down a problem or opportunity statement with the collected information, discuss and rewrite the statement with teams

  • Design: Workshop design possibilities, map out user journeys, test prototypes, observe and analyze users in action

  • Reflect: Survey users, review search inquiries,  analytics, and metrices, recruit participants periodically for future studies.

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